Screen-reader

There are also programs that can be loaded onto home computers to make them more accessible to the blind. For example, screen-readers are software programs that read the screen out loud for blind users.

Tim McIntyre, executive vice president of communication for Domino’s, said in an email the company has developed other features to help disabled customers, like voice-activated ordering devices and a hotline that customers with screen-readers can use to report difficulties with the site.

Olivia Norman, a Washington, D.C., resident who is blind and suffers from chronic asthma, has built a career testing products and websites for accessibility to users who are vision-impaired and who use screen-readers, which convert text to speech.